Travis Credit Union

Introduction of TCU

Headquartered in Vacaville, California, Travis Credit Union is a member-owned, not-for-profit financial cooperative.

The Board of Directors, Supervisory Committee and senior management of TCU are careful stewards of the resources that members put in their care.

The management of TCU embraces the genuine, personal way credit unions do business that sets financial cooperatives, like TCU, apart from other financial institutions.

The uniqueness of the Travis Credit Union

Credit unions are not-for-profit financial cooperatives whose missions are to help people achieve their financial goals, both big and small.

Unlike banks, credit unions return their earnings to their members through higher-ups yields on deposits, fewer or no fees on products and services and lower interest rates on loans.

In fact, each Travis member has a say in the election of the credit union’s volunteer Board of Directors and the Supervisory Committee.

These elections are held at their annual membership meeting each April. A unique position is cemented by the TCU in Northern California’s financial landscape.

Three factors that are essential elements of its mission and corporate culture differentiates it from other financial institutions. Travis Credit Union voraciously believes in the credit union principle of “People Helping People.”

Travis Credit Union is a stakeholder in its members’ financial well-being. 

Travis Credit Union strives to attract members and create with them mutually beneficial relationships.

TCU strives to provide its members with financial services and products for each stage of their financial life. As a result, Travis Credit Union views themselves as stakeholders in the financial success of its members and their families.

• Community stewardship. 

 Travis Credit Union shares responsibility for the health of its communities. Community service is a guiding principle in its decision-making and it inspires all employees to actively engage in community affairs.

The Union offers financial support of community events and activities that align with its mission and vision.

The directors, senior managers, regional and branch managers and staff of TCU voluntarily offer their valuable time and energy. Finally, Travis Credit Union measures its stewardship efforts and reports on them.

• Enhanced employee commitment to TCU and its goal. 

The commitment of TCU employees is unique among financial institutions. They are directly involved in educational outreach, public service, and community affairs.

They believe they can help make a difference in the lives of their members and in their community, and they willingly commit their personal time, effort and resources to do so.

Membership of the Travis Credit Union

Anybody who lives, works, worships or attends school in the 12-county Northern California area is eligible to become a member of TCU.

The Travis Credit Union serves the following counties: Solano, Yolo, Contra Costa, Merced, Napa, Alameda, Colusa, Placer, Sacramento, San Joaquin, Sonoma, and Stanislaus.

In addition to that, military and civilian personnel of Travis Air Force Base as well as immediate family members of present TCU members are eligible to join.

When a person joins TCU, the initial deposit to open a share account establishes his or her membership and makes them a part-owner.

History of the Travis Credit Union

Travis Credit Union was founded in 1951. TCU was formed by military and civilian workers at Travis Air Force Base in Fairfield, CA.

Phone Numbers of the Travis Credit Union

  • Member Service Center

(707) 449-4000 or (800) 877-8328

  • Home Loan Center

(707) 469-2000 or (888) 698-0000

  • Call-24 Phone Banking

(707) 449-4700 or (800) 578-3282

  • Investment and Insurance Services

(888) 449-6030

  • Member Relationship Center

(800) 787-9908

  • PhoneLoanSM

to apply for a new loan by phone

(707) 451-5350 or (800) 449-4110

  • Check Fraud Information

(707) 469-4384 or (800) 877-8328, ext. 4384

  • Debit / Credit Card Fraud Information

(707) 449-4000 or (800) 877-8328

  • Credit Card:

Report lost or stolen AFTER hours.

The call must come to TCU, during business hours.

North America: (800) 453-4270

International, toll-free: 00+1+(727) 570-4881

Temporary Blocks of Credit Card AFTER hours

(800) 466-3552

  • Debit Card:

Report lost or stolen AFTER hours.

The call must come to TCU during business hours.

North America: (888) 241-2510

International, toll-free: 00+1+(909) 941-1398

Temporary Blocks of Debit Card AFTER hours

(888) 241-2440

  • Travis Quick-Pay™

(707) 449-4000 or (800) 877-8328

  • Verification of Deposits or Assets

Fax: (707) 469-1951

The fee for the service is $10.

Addresses of the Travis Credit Union

  • Corporate Headquarters

One Travis Way

Vacaville, CA 95687

  • Mailing Address

Travis Credit Union

P.O. Box 2069

Vacaville, CA 95696

  • Deposits & Loan Payments Only

Travis Credit Union

P.O. Box 8000

Travis AFB, CA 94535

  • Shipping & Overnight Mail

Travis Credit Union

One Travis Way

Vacaville, CA 95687

Unresolved issues or problems

regarding the TCU should

be directed to:

Travis Credit Union

Supervisory Committee

P.O. Box 2070

Vacaville, CA 95696

Routing Number of the Travis Credit Union

The routing number of the Travis Credit Union is 321170839. This number can be used for the purpose of direct deposits.

Working Hours of the Travis Credit Union

The hours of operation at the TCU are as follows:

  • Member Service Center:

Monday through Friday, 8 a.m. to 7 p.m.;

Saturdays, 9 a.m. to 5 p.m.

  • Antioch-Terrace Center, Atwater, Benicia, Clayton, Davis, Dixon, Napa, Green Valley, Richmond, Suisun, Vallejo, Antioch-Slatten Ranch,  and Woodland branches:

Monday through Friday, 10 a.m. to 5:30 p.m.;

Saturday, 10 a.m. to 2 p.m.

  • Merced, Peabody, Cernon, Fairfield, Gateway, and Vaca Commons branches:

Monday through Friday, 10 a.m. to 5:30 p.m.;

Saturdays, 9 a.m. to 4:15 p.m.

  • Home Loan Center:

Monday through Friday, 9:30 a.m. to 5:30 p.m.

  • Nut Tree, Pleasant Hill, and Veranda branches:

Monday through Saturdays, 10 a.m. to 6 p.m.

  • Travis Air Force Base Branch: (Restricted Access)

Monday through Saturdays, 9 a.m. to 4:30 p.m.

Holiday Closures of the Travis Credit Union

In recognition of the following holidays, all branch locations and member service center of the Travis Credit Union will be closed on:

  • New Year’s Day
  • Martin Luther King, Jr. Day
  • Presidents Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veterans Day
  • Thanksgiving Day*
  • Christmas Eve: 2 p.m. Early Closing
  • Christmas Day*

For the convenience of customers, Call-24 Phone Banking, Online Banking, and PhoneLoans is available on these holidays.

*The facility of PhoneLoans not available on these holidays.

Community Enrichment of the Travis Credit Union

Some of the notable activities performed by the TCU are as follows:

  • $5,000,000

A hefty amount of 5 million was paid in 2018 in payroll, property, personal property, and state sales taxes

  • 13,304 

A total of 13,304 hours of personal time was volunteered in 2018

  • 22,149 

Around 22,149 Students reached through financial education efforts in 2018

  •  $911,522,231 

TCU’s cumulative economic impact to the local counties that it served in 2018*

  • 14,286 lbs.

Food weighing 14,286 lbs. was donated by TCU employees and members, which equated to 11,328 meals and 3,776 families fed in 2018

  • 702

Around 702 Employees with an annual payroll of more than $54,000,000 in 2018

  • 252 

Free community seminars in 2018

  • 568 Charities 

A record 568 Community events and local causes were sponsored by TCU during 2018

  • TOP 200 

In 2018, DepositAccounts again named TCU one of the top 200 healthiest credit unions in America.

  • 4,831

A humongous 4,831 teens participated in MAD City Money young adult financial boot camp since its inception in 2009. For every dollar spent, there was a $52 community impact observed.

  • 289,333 

Our recycling efforts saved 2,605 trees and kept 289,333 pounds of paper, plastic, and glass out of our local landfills in 2018

About TCU

Originally, Travis Credit Union (TCU) was formed in 1951 as a credit union for Travis Air Force Base personnel. In 1999, the Board of Directors of TCU approved the transition to a state-chartered credit union.

Currently, TCU is 209,991 members strong with more than $3.1 billion in assets, serving 12 counties with 24 branches. 

TCU supports local businesses by providing Small Business Administration (SBA) loan products, commercial real estate loans, conventional financing and lines of credit.

One out of every two households in Vacaville and Fairfield and one out of every three households in Solano County are TCU members.

Designated as a Community Development Financial Institution (CDFI) in 2015 by the United States Treasury Department.

Travis Credit Union has bagged the Multi-Cultural Community Council’s Justice Leadership Award for the Human Services category in September 2019.

This award from Yolo County salutes people and organizations who actively promote peace, multi-cultural awareness and diversity.

Value of Credit Union Tax Status

The Union’s Economic Impact
  • TCU’s aggregate economic impact to the local counties it serves is around $911,522,231. 
  • The aforementioned amount is in excess of $5 million paid in 2018 for payroll, property, personal property, and state sales taxes.
  • TCU employs 702 full and part-time employees with an annual payroll of more than $54,000,00
Travis Credit Union Social Responsibility and Commitment to the Community 
  • Student scholarships distributed as of 2018 – $357,000. 
  • 13,304 hours of personal time was volunteered by employees in 2018. 
  • A huge number of 568 Community events and local causes were sponsored and/or participated by TCU in 2018.
Military Resources of the Travis Credit Union

The Union is proud to serve those who serve their country. TCU has been helping members of the military and their families achieve their important personal and financial goals since 1951.

Varied Support and diversified resources for Travis Air Force Base (TAFB)

Travis Credit Union supports a wide variety of organizations and on-base events in addition to offer financial answers to both military and civilian personnel.

ATMs on base

TCU has 14 ATMs on Travis Air Force Base. It is also a member of the CO-OP Network®, providing members with surcharge-free access to more than 30,000 ATMs throughout the U.S. and Canada.

CO-OP Network’s membership has authorization to over 800,000 ATMs worldwide through links to NYCE, STAR, Cirrus, Pulse, and Plus.

First-time vehicle purchase discount program

This incredible program is exclusively for military personnel and other contract employees with little or no credit.

Also Read About Vibrant Credit Union.

Home buying seminars

Introduction to home buying course is taught by TCU at least six times each year at the pleas of the Airmen and Family Readiness Center.

VA Loans

VA Loans are only offered to active-duty military personnel, veterans, and select borrowers meeting Veteran’s Administration qualifications.

Travis Credit Union’s Community Development through CDFI 

In 2018, TCU was approved by the U.S. Department of the Treasury as a Community Development Financial Institution (CDFI). Travis Credit Union is recognized as a financial institution that provides affordable credit and financial services to underserved markets and populations.

  • Designated as a Community Development Financial Institution (CDFI) in 2015 by the United States Treasury Department. 
  • CDFIs share an ambition of expanding economic opportunities in low-income families by providing access to financial products.
  • CDFI inducts new sources of capital into neighborhoods that are deprived of access to financing.
Mission, Values & Core Philosophy of the Travis Credit Union

The Union works every day to make a difference in the lives of the people it serves.

As a secure and trusted financial institution, TCU advocates for the financial education and well-being of its members assist the underserved, invests in the communities and inspires the passionate commitment of its employees.

  • The mission of the Travis Credit Union

TCU is dedicated to building stable relationships with its members to help them achieve their various monetary goals.

  • Core Values of the TCU

Teamwork, Passionate, Leadership, Advocate, and Community Focused are some of the core values which drive Travis Credit Union.

  • Travis Credit Union’s Philosophy

Credit union cooperatives operate under the principle of “people helping people.” The Union is focused on making affordable finance available for its members.

TCU is always working to improve technology to make it facile to do business.

  • Continuing the Legacy

The credit union movement in the United States was still in its adolescence when Travis Credit Union was formed in 1951.

Credit unions are built on the principle to help people save and borrow. This makes credit unions special and as such the federal government has always granted not-for-profit status for financial cooperatives.